Privacy Policy
Five Star Referral Network™
Effective Date: March 16, 2026
I. Introduction and Summary
Five Star Referral Network™ (“Company,” “we,” “our,” or “us”) values the privacy of our users, members, partners, and visitors. Our goal is to provide a secure and professional environment for individuals and businesses interacting with our referral network.
This Privacy Policy applies to all information collected through the Five Star Referral Network™ website, enrollment forms, CRM systems used to manage the network, communications with Fuve Star Advocates™, directors, Five Star Network Partners™, or clients, and any related services provided by Five Star Referral Network™.
This Privacy Policy explains:
- What information we collect
- How we use that information
- How we protect personal information
- When information may be shared
- Your rights regarding your information
By accessing our website or services, you agree to the practices described in this Privacy Policy.
II. What Personal Information We Collect
We may collect personal information when you visit our website, submit forms, apply to become an Advocate, Director, or Partner, request services, participate in the referral network, or communicate with us.
Identification Information
- Name
- Email address
- Phone number
- Mailing address
- Date of birth (if required for agreements or payments)
Professional Information
- Company name
- Business contact information
- Professional credentials
- Service categories or specialties
- Geographic service areas
Communication Information
- Messages sent through forms
- Emails or support communications
- Customer service interactions
Financial or Payment Information
If commissions, memberships, or partner payments are involved, we may collect payment processing information, tax documentation such as W-9 forms, and banking or payment details necessary for payments.
Payment information may be processed through secure third-party providers.
Website Usage Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
- Referring websites
This information helps improve our website and maintain security.
III. Information From Children
Five Star Referral Network™ services are intended for individuals 18 years of age or older.
Our services are not directed to children under the age of 13. If we learn that personal information has been collected from a child under 13, we will delete that information promptly unless retention is legally required.
IV. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Recognize returning users
- Improve website performance
- Provide customized content
- Measure marketing effectiveness
- Detect and prevent fraudulent activity
Users may disable cookies through browser settings, but some website features may not function properly if cookies are disabled.
V. How We Protect Personal Information
Five Star Referral Network™ takes reasonable administrative, technical, and physical measures to protect personal information.
These protections may include:
- Secure hosting environments
- Data encryption where applicable
- Access restrictions for internal systems
- Role-based data access
- Monitoring systems to prevent unauthorized access
Despite these efforts, no internet-based system can guarantee complete security.
Users are responsible for protecting their account credentials and should not share passwords with others.
VI. How Long We Store Personal Information
Personal information is retained only as long as reasonably necessary to fulfill the purposes for which it was collected, including:
- Maintaining relationships with advocates, partners, and clients
- Tracking referrals and commissions
- Maintaining business records
- Complying with legal or tax requirements
- Resolving disputes
Retention periods may vary depending on the type of information and applicable law.
VII. How We Use Personal Information
Five Star Referral Network™ may use personal information to:
- Provide referral network services
- Process membership applications
- Manage advocate and partner relationships
- Facilitate referrals between clients and service providers
- Process payments or commissions
- Communicate important updates
- Respond to inquiries or support requests
- Improve the website and services
- Monitor for fraudulent or prohibited activity
- Comply with applicable legal obligations
VIII. How Personal Information May Be Shared Within the Network
Certain personal information may be shared within the referral network when necessary to facilitate services.
Examples include:
- Providing contact information to a service partner for a referral
- Sharing referral activity information with authorized network participants
- Processing payments or commissions through authorized providers
Information is shared only to the extent necessary to perform these functions.
IX. Disclosure of Personal Information to Third Parties
Five Star Referral Network™ does not sell personal information.
However, personal information may be disclosed in the following circumstances:
Service Providers
We may work with third-party providers that assist with:
- Website hosting
- Payment processing
- Email communication systems
- CRM platforms
- Analytics tools
These providers are required to protect personal information and use it only for authorized purposes.
Legal Requirements
Personal information may be disclosed when required to:
- Comply with laws or regulations
- Respond to subpoenas or court orders
- Protect the rights or safety of the company or users
- Prevent fraud or illegal activities
Business Transfers
If Five Star Referral Network™ undergoes a merger, acquisition, or sale of assets, personal information may be transferred to the successor organization.
X. Accessing or Updating Your Personal Information
Users may request to:
- Access their personal information
- Update inaccurate information
- Request deletion of certain data
Requests may be submitted using the contact information provided below.
Verification of identity may be required before fulfilling requests.
XI. Links to Other Websites
Our website may contain links to third-party websites.
Five Star Referral Network™ is not responsible for the privacy practices of those websites. Users should review the privacy policies of any third-party sites they visit.
XII. Contact Information
If you have questions about this Privacy Policy or your personal information, contact:
Five Star Referral Network™
Email: fivestar@fivestarrefer.com
Website: http://fivestar.fivestarrefer.com
XIII. Changes to This Privacy Policy
Five Star Referral Network™ may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or technology and security practices.
Updated policies will be posted on the website with the revised effective date.
Continued use of the website or services after changes are posted constitutes acceptance of the revised policy.